DOMESTIC ORDERS

 

ADISAA aims to despatch all orders within 48 hours Monday through to Friday. Please kindly keep in mind that public holidays, sales, restock and launches may extend shipping times. We appreciate your patience.

 

All items are shipped via Sendle.

 

Please note, there may be delays through the freight network due to COVID-19. As these delays are out of our control, we ask for your patience and understanding during these times. 

 

Once placed, orders cannot be cancelled, refunded, exchanged or replaced due to delays.

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INTERNATIONAL ORDERS

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Due to COVID-19 Sendle are currently not delivering to all countries. 

Please check if there are known delivery service delays to your country BEFORE placing your order. 

Due to the cancellation of many international flights and country-specific restrictions, overseas transit times may be delayed. Please see Sendle’s list of temporarily suspended destinations - https://try.sendle.com/hubfs/content/files/PDF/sendle-international-temporarily-suspended-destinations-covid19.pdf   

 

By placing your order with, you acknowledge there are currently major delays, which may impact the timeframe it may take to receive your order. 

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Sendle’s international parcel ETA’s continue to be impacted:

• Zone 1 - New Zealand (10-20 working days)

• Zone 2 - North America, Western Europe, Asia and the Pacific (21-28 working days)

• Zone 3 - Rest of the world (25-30 working days)

 

We thank you for you continued support, understanding and patience during this time. Stay safe!

 

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DOMESTIC SHIPPING RATES & DELIVERY TIMEFRAMES

 

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Australia 

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$10 Tracked Express 

 

FREE EXPRESS SHIPPING ON ORDERS OVER $75

 

Delivery Time: 2 to 3 business days.

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INTERNATIONAL SHIPPING RATES & DELIVERY TIMEFRAMES

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Standard shipping rates for international orders are as follows.

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New Zealand

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$16.00 Tracked Standard 

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North America, Western Europe, Asia & the Pacific 

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$65.00 Tracked Standard 

 

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Rest of the World

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$70.00 Tracked Standard

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FREE STANDARD INTERNATIONAL SHIPPING ON OVERS OVER $375.

 

Delivery Time: 10 to 30 business days.

 

Please kindly note transit times above are an approximation. Once we have marked your order as shipped, you will be notified by email. The email you receive will include your tracking number. If you do not receive an email, please contact us via email. 

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